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Sizing issue is a top reason shoppers return online orders

U.S. consumers are most likely to return an online order when the size, fit or color was wrong, according to a new study from post-purchase vendor Narvar Inc. Narvar’s “The State of Online Returns in 2019:  A Global Study” surveyed 3,519 global consumers, ages 19-65, who have made an online purchase at least once in […]

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